DEFAULT: I will be in default if 1) I do not pay on time or in the proper amount; 2) I fail to abide by the terms of this Agreement or any other agreement I have with you; 3) I make any false or misleading statements in any credit application or update of information; 4) I die, become insolvent or am the subject of bankruptcy or receivership proceedings; 5) something happens which you believe substantially reduces my ability to repay.
ACCELERATION AND COLLECTION COSTS: If I am in default, you may demand immediate payment of the unpaid balance, Finance Charges, late charges, annual fees, overlimit fees and collection costs. I understand that I may be subject to Finance Charges (at the applicable Periodic Rate), late charges, annual fees, overlimit fees and collection costs under the terms disclosed in this Agreement, until I repay my entire balance. I also agree to pay your reasonable attorney's fees, and court costs.
RESPONSIBILITY: I agree to repay you according to the terms of this Agreement for all Purchases, Cash Advances, Finance Charges, late charges, annual fees and overlimit fees, if any, arising from the use of the account by me or any other person I permit to use my account, even if that person exceeds my permission. I understand that once I authorize any person to use this account, this authorization will be in force, until I revoke this authorization in writing to you. Any person using the account is jointly and severally responsible with me.
UNAUTHORIZED USE: I may be liable for the unauthorized use of my card. I will not be liable for unauthorized use that occurs after I notify you at 1 (877) 875-8092, or in writing at Cardholder Services P.O. Box 29100, Glendale, CA 91209-9100, of the loss, theft or possible unauthorized use. If I notify you of the lost or stolen card, I will not be liable for any losses. This liability exclusion will apply provided I am not grossly negligent or fraudulent in handling of my card; otherwise my liability will not exceed $50.00.
TERMINATION: I can cancel my Account at any time by returning to you my Card, along with a letter requesting that you cancel my Account. You may cancel this Agreement at any time. However, my obligation under this Agreement and any charges made under it prior to cancellation will continue to apply until I have paid you all the money I owe on the Account according to the terms of this Agreement.
TRANSACTION SLIPS: My statement will identify the merchant, electronic terminal or financial institution at which transactions were made, but sales, Cash Advances, credit or other slips cannot be returned with the statement. I will retain the copy of such slips furnished at the time of the transaction in order to verify my monthly statement. You may make a reasonable charge for any photostatted copies of slips I request.
PLAN MERCHANT DISPUTES: You are not responsible for the refusal of any plan merchant or financial institution to honor my card. You are subject to claims and defenses (other than tort claims) arising out of goods or services I purchase with the card only if I have made a good faith attempt but have been unable to obtain satisfaction from the plan merchant, and (a) my purchase was made in response to an advertisement you sent or participated in sending me; or (b) my purchase cost more than $50.00 and was made from a plan merchant in my state or within 100 miles of my current mailing address. Any other dispute I must resolve directly with the plan merchant.
FOREIGN TRANSACTIONS (ISA fee): When I use my card for a foreign transaction, the transaction amount may be converted into U.S. dollars by applying an exchange rate selected by VISA from among the range of rates available in wholesale currency markets or the government-mandated rate on the date the transaction is processed. The rate chosen may vary from the rate VISA itself receives.
A fee equal to 1% of the transaction amount is added to each international transaction. For example if your international transaction resulted in US $100, the fee would be $1.00.
RETURNS AND ADJUSTMENTS: Merchants and others who honor the Card may give credit for returns or adjustments, and they will do so by sending you a credit slip which you will post to my account. If my credits and payments exceed what I owe you, you will hold and apply this credit balance against future Purchases and Cash Advances, or if it is $1.00 or more, refund it on my written request or automatically after six (6) months.
OWNERSHIP OF CARDS: Any card or other device, which you supply to me is non-transferable and is the property of you. You may repossess any and all cards at any time at your sole discretion without demand or notice. All cards must be returned to you, or to any person whom you authorize to act as your agent, or any person who is authorized to honor the cards according to instructions.
TERMINATION OF CARD PRIVILEGES: If my card privileges are terminated, I must immediately surrender all of my Cards. Termination of Card privileges does not affect any rights and obligations for transactions made with the Card before the privileges were terminated.
SURRENDER OF CARD(S): The Card(s) remains your property and, if you request, I must surrender to you all cards you have issued on my account.
LOST OR STOLEN CARDS: To report lost or stolen card(s), the Account Number, PIN or any combination of the three, I will call you at 1 (877) 875-8092.
PAYMENTS MARKED 'PAID IN FULL': You may accept checks, money orders, or other types of payment marked 'payment in full' or use other language to indicate full satisfaction of any indebtedness, without being bound by such language or waiving any right under this Agreement. You shall accept full satisfaction of indebtedness only in a written agreement, signed by your authorized representative. DELAY IN ENFORCEMENT: You can delay in enforcing any of your rights under this Agreement without losing them. GOVERNING LAW: I understand and agree that this Agreement is made in California and shall be governed by the laws of the State of California to the extent that California Law is not inconsistent with controlling Federal law. I also understand that California's choice of law rules shall not be applied if they would result in the application of non California law.
FORCE MAJURE: You are not liable for failing to act or delay in acting if such failure or delay is caused by legal constraint, interruption of transmission or communication facilities, equipment failure, war, emergency conditions, terrorist action, Act of God or other circumstances beyond your control. CHANGE OF NAME, ADDRESS and EMPLOYMENT STATUS: I understand that I must report to you any change in my name, address or employment status within sixty (60) days of such change.
CHANGE OF TERMS: This Agreement is the contract which applies to all transactions on my account even though the sales, Cash Advances, credit or other slips I sign or receive may contain different terms. I understand that you may amend, modify, add to, or delete from this Agreement any of its terms and conditions, including the method of application and the amount of Finance Charge, effective as to any unpaid balance outstanding and any subsequent advance by mailing a notice of the change to me at my last known address. I also understand that any such notice will be mailed at least Forty Five (45) days prior to the effective date of the change as required by Federal or other law. Notice of change in terms is required, but may be sent as late as the effective date of the change where the change has been agreed to, in writing by me.
STATEMENTS: With certain exceptions, CCU provides account holders with statements listing the account transactions. I agree to examine my statements as soon as I receive them.
I assume full responsibility for monitoring and reviewing the activity of my account and the work of my employees, agents, and accountants.
I agree to notify you immediately if I think there is an error or an unauthorized transaction shown on my statement. Unless I notify us promptly, you will assume the statement is correct. If you send me a statement or item which contains or discloses an erroneous debit, unauthorized or missing signature or an alteration, I must notify you promptly of that fact, but no later than 60 days after you mail or deliver the item or statement to me. For these purposes, statements will be deemed to have been mailed on the first business day following the statement date. I further agree that if I fail to report any erroneous debit, unauthorized or missing signatures or an alteration within this time frame I cannot assert a claim against CCU on any items or transactions in that statement, and thereafter by the same wrongdoer, and as between me and CCU the loss will belong entirely to me. This 60-day limitation is without regard to whether you did or did not use ordinary care.
My statements and notices will be mailed to the last address you have on file for the account. If my signature card indicates that statements and notices are to be held by you, you may mail them to the last address on file for the account if they are not picked up within 90 days. If two consecutive statements and/or notices are returned to CCU by the Postal Service for any reason, you may hold subsequent statements and notices of every kind until we receive forwarding information from me and you may destroy such statements and notices if I do not claim them within one (1) year from the date of mailing.
If I do not receive my scheduled statement, it is my obligation to notify you of that fact.
RELEASING ACCOUNT INFORMATION: I authorize you to release information regarding the current status and history of my account to others. You may release information: (1) where it is necessary or helpful to complete a transaction; (2) to verify the existence and condition of your account for a third party, such as a merchant or another financial institution; (3) to comply with the law or a court order; (4) when an inquiry is made regarding whether my account has sufficient funds to cover a check drawn on my account, (5) with my authorization; and (6) for other legitimate business purposes.
CCU, from time to time, enters into agreements with third parties to provide bank related services for the CCU. The services provided by the third parties may include check-processing services, data processing services or other bank-related services. I authorize you to release information regarding my account to such third-party services providers in connection with the service providers providing bank related services for CCU.
CREDIT INFORMATION: I authorize you to investigate my credit standing when opening, renewing or reviewing my account, and I authorize you to disclose information regarding my account to credit bureaus and other creditors who inquire about my credit standing to the extent authorized by law. If I dispute credit information you are reporting about me, I may notify you at Attn: Credit Department, P.O. Box 29100, Glendale, CA 91209-9100 or call you at 1 (877) 875-8092.
NEGATIVE CREDIT REPORTING: CCU may report allowing an authorized user to use my Card, I acknowledge ing Disclosure Statement and agree to and accept its terms.
information about my account to credit bureaus. Late payments, missed payments, or other defaults on my account may be reflected in my credit report. NOTICE: See the statement below for important information regarding right to dispute billing errors. COPY RECEIVED: By activating and/or using my Card or receipt of a copy of this Agreement and Federal Truth-In-Lend-
YOUR BILLING RIGHTS (Keep this Notice for future use)
This notice contains important information about your rights
PO Box 182477
In your letter, give us the following information:
and our responsibilities under the Fair Credit Billing Act. What To Do If You Find A Mistake On Your Statement: If you think there is an error on your statement, write us at: California Credit Union Columbus, OH 43272-4935
Account Information: Your Name and account number
Description of the problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.
Dollar Amount: The dollar amount of the suspected error.
You must contact us:
Within 60 days after the error appeared on your statement · At least 3 business days before an automatic payment is scheduled, if you want to stop payment on the amount you think is wrong.
You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. What Will Happen After We Receive Your Letter When we receive your letter, we must do two things:
Within 30 days of receiving your letter we must tell you that we received your letter. We will also tell you if we have already corrected the error.
Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct.
While we investigate whether or not there has been an error: · We cannot try to collect the amount in question, or report you as delinquent on that amount.
The charge in question may remain on your statement, and we may continue to charge you interest on that amount.
While you do not have to pay the amount in question, you are responsible for the remainder of your balance.
We can apply any unpaid amount against your credit limit.
After we finish our investigation, one of two things will happen:
If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees We will send you a statement of the amount you owe and the date payment is due We may then report you as delinquent if you do not pay the amount we think you owe
If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount
If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill We must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between us
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct
Your Rights If You Are Dissatisfied With Your Credit Card Purchases
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant you may have the right not to pay the remaining amount due on the purchase.
To use this right, all of the following must be true:
The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.)
You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify.
You must not yet have fully paid for the purchase.
If all of the criteria above are met and you are still dissatis-
PO Box 182477
fied with the purchase, contact us in writing at: California Credit Union Columbus, OH 43272-4935
While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe the amount and you do not pay, we may report you as delinquent.
Premium Visa
Elite Rewards Visa and/or School Rewards Visa
AGREEMENT AND FEDERAL TRUTH-IN-LENDING DISCLOSURE STATEMENT