government-mandated rate or a wholesale currency market rate determined by Mastercard for the processing date on which the transaction is processed. The currency conversion rate used by Mastercard on the processing date may differ from the rate that would have been used on the purchase date or the cardholder statement posting date.
Foreign Transaction Fee (not applicable to Rewards Mastercard credit card)
A fee of 2% of the transaction amount in U.S. Dollars will be assessed on cross-border and international transactions. International transactions include Internet transactions made when you are in the United States but the merchant processes the transaction in a foreign country. Transactions acquired in U.S. territories and transactions originating on U.S. military bases, at U.S. embassies and at U.S. consulates are excluded from this fee.
Convenience Checks
You may access your credit line by writing checks provided by us for that purpose. The checks will be honored and paid up to your credit limit as long as the account is not in default. You may request a stop payment on a convenience check by phone or in writing. We must receive the request in time to afford us reasonable opportunity to act upon it under the Credit Union's rules. Oral or telephone requests to stop payment must be confirmed by you in writing to us within 14 calendar days after your original request, and if not so confirmed, such request will be considered to have lapsed after the 14 day period. We can only honor a stop payment request for 12 months from the date of request. You agree not to hold us responsible for any claims or liabilities of payees or endorsers on convenience checks for which you have requested payment stopped.
You agree not to hold us responsible for the misrouting or delay of a convenience check due to markings placed on the check by you or a prior endorser that obscure any depository endorsement placed by us or our agent. We may recognize the signature of any borrower or authorized user on this account as authorized to transact any business on the account. Convenience checks cannot be used to pay any amount you owe under this Agreement or under any other credit agreement or account you have with us now or in the future. Convenience checks are considered cash advances and accrue interest according to the method described for cash advances under the Calculation of Interest Charges heading of this disclosure. Transactions made using convenience checks do not earn Rewards points.
Default/Collection/Attorney's Fees
You will be in default and understand that all loan credit under this Agreement may be terminated if (1) you do not make periodic payments as required by this Agreement, (2) you do not keep any promise made in this Agreement or any other agreement with this Credit Union, (3) any information that you give us to obtain a loan advance is false, (4) any third party attempts by legal process to take any property belonging to you, (5) you die, become insolvent or are a party to any bankruptcy proceeding, or (6) as otherwise provided in this Agreement. If you are in default, we may refuse to make any further advances or refuse charge privileges to you and declare all sums owed under this Agreement immediately due and payable. We may accept late payments or partial payments without losing any of our rights under this Agreement. You understand that if you are in default, we may add to your unpaid balance any reasonable attorney's fees and court costs, all of which you agree to pay.
Waivers and Severability
We may waive or decline to enforce any of our rights under this Agreement without affecting any of our other rights. Should any provision of this Agreement be determined to be invalid or unenforceable, that determination shall not affect the validity or enforceability of any other provision.
Governing Law
This Agreement, your credit card line of credit, as well as our rights and duties and your rights and duties regarding them, will be governed by and interpreted in accordance with federal law to the fullest extent possible and, to the extent federal law does not apply, in accordance with California law, regardless of where you live and use your credit card. This Agreement is made in California. All credit will be extended from California, and all repayment must be made in California.
Third Party/Mobile Devices
We may also permit you or any authorized user to load information about your account onto third party/mobile devices (such as a smartphone, tablet, or any other handheld or wearable communication device that allows you to store or electronically present your account information) that would enable you to make purchases or engage in credit transactions for your account without needing to show your credit card. You and we agree that any such use of your account will be subject to all the terms and conditions contained in this agreement.
To the extent you do use a third party/mobile device to make a credit transaction on your account or load information about your account onto any such device, you need to be aware that we do not control the device and cannot guarantee the performance of either the device or any third party. Additionally:
You agree to carefully protect the security of any devices the same as you would your cash, checks, credit cards and other valuable information. We encourage you to password protect or lock your device to help prevent an unauthorized person from using it. You agree to promptly report any loss or theft to both us and the third party.
You may incur third party fees related to engaging in a transaction (such as mobile carrier data or messaging charges).
Credit transactions made through a third party/mobile device may involve the electronic transmission of information related to you or your account across wireless or computer networks. Third parties, such as merchants, card association networks, mobile carriers, mobile wallet operators and software application providers may use and receive information in connection with a credit transaction. Third parties may also receive information about your mobile device when you use it to make a credit transaction.
We may, at any time, partially or fully restrict your ability to make credit transactions through a third party/mobile device. You agree to notify us promptly if you remove or want to remove your account information from any third party/mobile device.
YOUR BILLING RIGHTS - KEEP THIS DOCUMENT FOR FUTURE USE This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.
What To Do If You Find a Mistake on Your Statement
If you think there is an error on your statement, write to us at SchoolsFirst FCU, P.O. BOX 11547, Santa Ana, CA 92711. You may also contact us through our website at schoolsfirstfcu.org.
In your letter, give us the following information:
Account Information: Your name and account number.
Dollar Amount: The dollar amount of the suspected error.
Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.
You must contact us:
Within 60 days after the error appeared on your statement.
At least three business days before an automated payment is scheduled if you want to stop payment on the amount you think is wrong.
You must notify us of any potential errors in writing (or electronically). You may call us, but if you do, we are not required to investigate any potential errors and you may have to pay the amount in question.
What will Happen After We Receive Your Letter
When we receive your letter, we must do two things:
Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error.
Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct.
While we investigate whether or not there has been an error:
We cannot try to collect the amount in question or report you as delinquent on that amount.
The charge in question may remain on your statement, and we may continue to charge you interest on that amount.
While you do not have to pay the amount in question, you are responsible for the remainder of the balance.
We can apply any unpaid amount against your credit limit.
After we finish our investigation, one of two things will happen:
If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to the amount.
If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount we think you owe.
If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between us.
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount in question, even if your bill is correct.
Your Rights If You Are Dissatisfied With Your Credit Card Purchases
If you are dissatisfied with the goods or services that you have purchased with your credit card and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.
To use this right, the following must be true:
The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: neither of these are necessary if your purchase was based on an advertisement we mailed to you nor if we own the company that sold you the goods or services.)
You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify.
You must not yet have fully paid for the purchase.
If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing (or electronically) at the address or website listed under What To Do If You Find a Mistake on Your Statement . While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent.
MASTERCARD® AGREEMENT AND DISCLOSURE STATEMENT
October 2024
